Step-by-step process
How repatriation works
An international process is easier to navigate when each stage has an owner and a clear confirmation.
1. Initial consultation
We gather essential information and define the required scope.
2. Document review
We identify available documents, pending requirements and involved authorities.
3. Quote and authorization
We explain the scope and obtain approval before operational work begins.
4. Logistics coordination
We coordinate providers, consular channels, airline and transfers as applicable.
5. Confirmation and follow-up
We communicate progress and next steps until the service is completed.
Clear, compassionate and documented coordination
Every case is reviewed individually. Requirements may vary by country, consular authority, airline and specific circumstances. Information on this page is general guidance until the case has been reviewed.